Description : Temp Staff - Payment & E-Banking Operations. Company : Success Human Resource Centre Pte Ltd.. Location : Raffles
21-Mar-2023 Temp Staff - Payment & E-Banking Operations Employment Type: Contract Monthly Salary: up $12/hr
- 6 months contract
- Tampines/raffles place
- up $12/hr
- Office Hours
Responsibilities:
- Investigates into Bankers'/Customer's/Business Units' Remittance requests, inquiries and feedback and revert to them with findings within the agreed Service Level Agreements.
- Performs daily reconciliation on outstanding investigation cases handled to ensure that all cases are attended to and followed up until complete closure.
- Documents all investigation cases handled daily for records, management reporting and performance measurement purposes.
- Handles back valuation requests (including waivers) from bankers, reconciliation of nostro accounts etc
- To perform any ad-hoc tasks as assigned from time to time and/or participate in UAT/Projects as and when required.
- To participate in ten huddle sessions (on rotation basis) sharing on operational process lapses/gaps, the related root causes and implementation plans; raise any other changes/issues which may impact daily operations etc with objective to drive quality and cohesiveness.
- To be involved in regular process reviews to manage risk & control and ensure team's strict compliance to laid down controls and procedures
Duration:
- 6 months
Working Hours:
- 9am to 6pm, Monday to Friday
Location:
- Tampines/raffles place
Requirements:
- Able to communicate effectively and work in a team with others
- Able to multi-task and manage priorities in a fast-changing environment
- Possess strong analytical and problem solving skills
- Able to use design thinking principles to improve and streamline existing processes
- Proficient in the use of MS Office
- Meticulous individual with an eye for detail
